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We do not provide direct support to your end clients; however you can contact us on behalf of...
Can I cancel at any time?There are no contracts. You can cancel the service at any time.
Can I upgrade or downgrade my account at any time?Yes you can upgrade or down grade the plan at any time. In order to upgrade your account , you...
Can I view my site before propagation is finished?Yes you can. By using the urls in your Welcome Email, you should be able to access your website...
Can you help me to transfer my site from my current hosting to you?Absolutely! We offer free transfer services. We'll move your website files from your old host and...
Do I get any discount if I register/renew for multiple years?The discount is already on our order form, if you select domain registration or renewal for...
Do you offer any discount for bulk registration or transfers?The discount is already on our order form, if you select domain registration or renewal for...
Do you offer free SSL installation?We offer free SSL installation.
Do you offer trial?We do not provide any trial however, we offer 30 day money back guarantee .So if you are not...
Do you provide JAVA & Tomcat? What versions?Yes we do provide JAVA 7.0.25 and Tomcat 7.0.65 on all our Linux and Windows server.
Do you provide multiple PHP versions?Yes we do provide multiple versions of PHP on our servers.
How does the money back guarantee works?All our shared hosting packages come with an unconditional 30 day money back guarantee. We refund...
Is unlimited truly unlimited?Please note Webhostingso.com gives our customers unlimited Disk Space and Bandwidth at its best.
What ASP.net versions do you provide?We support the given versions of ASP.Net(1, 2, 3, 3.5, 4, 4.5) to fulfill all your requirements.
What are the charges for privacy protection?Privacy protection will cost $5.95/year with any of the TLD/domain name you wish to select.
What domain TLD’s do you offer?We offer around 300 different types of TLD’s under various categories such as- Standard...
What is the difference between shared & reseller hosting?With shared hosting plan you can manage your domain /website only through the control panel...
What payment methods do you offer?We accept all major forms of credit cards which include Visa, Mastercard, American Express &...
What version of CPanel, WHM do you provide?The current version of C Panel and WHM is C Panel 60.0.36 & WHM 60.0 on all our Linux servers.
Where are you located?Our servers are located in Canada
Where do I put my webpages and files?WebPages and files go in the directory called 'public_html'. Anything you place in this directory...
